This blog is an excerpt from GovLoop’s recent research brief “Connecting Customer Experience to Employee Engagement.”
Connecting Customer Experience to Employee Engagement
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The Tough Task of Dealing with Toxic Achievers
Learn what a toxic achiever is and how to work with them.
Engaging Citizens and Improving Outcomes: Digital Communication for State and Local Governments
To gauge where state and local governments are in their digital communications, and to figure out better and more efficient strategies to help them reach citizens and drive outcomes, GovLoop partnered with Granicus, a leading public-sector digital communications company, for this research brief and a survey of public-sector employees.
Meet the Govie Creating a More Resilient Electric Power System
Learn how this govie is helping keep your lights on.
Dealing With Discipline For the First Time
Dealing with discipline for the first time is one of the scariest things you can do so here are a few pointers to help you out.
Digital Communications for State and Local Governments
This blog is an excerpt from GovLoop’s recent research brief, Engaging Citizens and Improving Outcomes: Digital Communications for State and Local Governments.
Collaboration Hub Replaces Costly, Outdated Government Systems
Learn how you can leverage cloud to foster collaboration.
4 Keys for Showing Gratitude at Work
When it comes to gratitude, our professional life can feel less clear than our other relationships. How can you show gratitude at work without seeming over the top? Keep these four keys in mind the next time you thank someone you work with.
The Job Offer: To Accept or Not to Accept
So you finally have a job offer! Now, how do you know whether or not to accept it?
How Digital Services Can Optimize the Constituent Experience
Learn how state and local agencies can harness digital services to deliver better constituent services.