CMS has one of the biggest digital footprints in federal government, without a performance tracker, it was difficult to oversee its CX in real time.
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The Elephant in the Room: Overcoming Culture Problems When Teleworking
The topic of telework has long been an elephant-in-the-room conversation at work, even more so in recent days and weeks. But it should not be.
Mainframe Modernization: Paving the Way for New Possibilities
Eventually, agencies must confront a hard truth about their legacy mainframe environments: While reliable, stable platforms, they’re not exactly innovative.
Solving the Challenge of Federal Ransomware
This blog is the final edition of a six-part series from GovLoop about the growing cybersecurity threat known as ransomware.
The Best Government Conferences of 2020 [COVID-19 UPDATE]
In light of COVID-19, we updated our list of government conferences with information on how organizers are handling the situation, and which events are canceled or rescheduled.
Utah’s Service Management Solution Saves Millions
The Utah Department of Technology Services turned to a platform that could streamline operations and resources, saving millions of dollars upfront.
Best of USAJobs March 13
Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of March 13, 2020.
How You Bring More Agility to Acquisition
A flexible procurement solution allows agencies to take advantage of the use of intelligent workflow, increased automation and improved transparency.
Open Source Accelerates AI Success
For government agencies, AI has the potential to be transformative, providing an unprecedented leap in the ability to manage operations, deliver services and support the mission. But like any new technology, AI requires the right platform.
Federal Ransomware: Perception Vs. Reality
This blog is the fifth of six upcoming articles from GovLoop about the growing cybersecurity threat known as ransomware.