Three key steps agencies should take to improve the management of their data centers and improve their FITARA grade.
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Understanding and Managing Disparate Data in Government
An integrated long-term data retention strategy is key to supporting effective decision-making about the workforce, budget, security and other areas.
Why Legacy IT is Lacking for Medicaid Benefits
For tens of millions of Americans, this program ensures that they can afford health care despite their limited income and resources.
Learn How the City of Albuquerque Uses Alexa to Serve Citizens
Albuquerque’s 311 system goes beyond traditional phone calls with online, mobile app and Alexa options. Did you know in 2018, Albuquerque became the first city to integrate Amazon Alexa with its 311 contact center?
Using Technology to Help Address The Public Health Workforce Deficit
Countries around the world are looking to strengthen their health workforce.
Academia Helps Cities Define Their Smart Cities Strategies
Public sector leaders need all the help that they can get in defining their Smart Cities strategy. With programs like the Smart Cities Innovation Accelerator by Harvard, it’s clear that academia is leading the way in offering this guidance.
This Agency Saved Data and Reduced Costs by Modernizing its Storage
Data management is one of the biggest challenges agencies face. We take a look at a particular agency that wanted to reduce its reliance on tape storage.
Open Source as the Driver for DevSecOps
Given the advance of cyberattacks and security issues throughout government today, this focus on security needs to continue – and it makes it more important than ever that security teams are incorporated into the DevOps culture that is developing. This leads to DevSecOps – meaning thinking about application and infrastructure security from the start.
Hyperconnected City Index: Unlock Value from Your Smart Cities Investments
Businesses and urban residents are embracing technological innovation faster than many cities can react. With digital change happening in hyper-speed, urban leaders need to act now to bridge the technology gap between their cities and stakeholders.
Driven By Experience: Your Guide to Revolutionizing Document and Signature Processes
In this guide, you will find best practices, case studies and steps for integrating end-to-end digital document solutions into your organization.