Transitioning to a cloud-based CX solution is how agencies will reap big rewards in terms of more efficient operations, easier management and better CX.
Cloud-Based CX Helps Agencies Upgrade the Customer Journey
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Automation and Cloud: The Building Blocks of Successful Modernization
Explore the challenges of updating legacy systems and how an effective cloud data management platform can overcome them.
Innovation and Modernization With Hybrid Cloud
Learn how hybrid cloud is improving mission outcomes in the public sector.
Not All Clouds Are Created Equal
The lesson learned was that public cloud has big benefits, but you need to examine your applications and use cases carefully.
What Agencies Can Do About the Unfulfilled Promise of Cloud
To realize the true potential and possibility of cloud, agencies must invest in better visibility across workload and data hosting environments.
The Reasons to Be Data Driven and Cloud Smart
Many agencies are considering cloud technologies, which remove the need for on-premise data storage that creates silos by geography, technology or location.
Los Angeles Leverages Cloud For Detecting Earthquakes
An app that Los Angeles recently released indicates that cloud is a blank canvas that state and local governments can use to provide almost any public service.
Why the Cloud?
As we enter 2020, public sector leaders should look for cascading instances of governments benefiting in practical ways from the cloud, with an eye toward how such a move can help jurisdictions reach their unique goals.
Your Workplace in One Space With Cloud
Scores of agencies are in the dark about some key factors regarding business. Cloud can overcome this by providing a single platform to manage operations.
3 Things to Prioritize in Multi-Cloud Environments
Cloud Smart focuses on three interrelated pillars that agencies and the private sector identified as keys to success: workforce, security and procurement.