Join us for the upcoming free virtual briefing center on Thursday, April 29 from 12-1:30 p.m. ET/9-10:30 a.m. PT to learn about the strategies and tools agencies need to securely and efficiently share data.
Search Results for: silo
Low-Code Can Help Federal Agencies Improve Efficiency of Grant Programs
With so much money flowing out the door, it’s no surprise that federal agencies are looking to modernize their grants programs to create efficiencies, improve accountability and quickly get money into the hands of the people that need it.
How to Build a More Intelligent Contact Center
“What this [pandemic-driven] digital transformation forced was more consolidation: one intelligent conversation that the whole call center has access to, that delivers it at multiple touchpoints.”
Digital Transformation and Service Delivery by Design
Making design integral to government will help deliver services efficiently, cut costs and improve the public’s quality of life.
How Automation Helped Modernize One Agency’s Culture
Sometimes it’s easy to overestimate the change we hope technology can bring. But at one agency, automation and containerization proved to meet the mark.
Removing the Friction From Data-Sharing
Data is the engine that drives progress throughout government. When data is up to date and accessible, it can be harnessed to improve business processes.
Making the Case for Human-Centered Design in Government
In order for us to create a government that serves the public, we have to first understand what our constituents, citizens and residents need.
Secure Your Secrets, Contain Breaches With Automation
By secrets, we don’t mean your friend’s surprise party or an old family recipe.
Boosting Your Agency’s Innovation in 3 Steps
Innovation can help agencies meet the public’s demands and accomplish their missions with more agility, creativity and flexibility.
Bring Back Inefficiency
The casual interactions that used to be positive parts of in-person offices can also become a helpful feature of virtual work.