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Are you listening to understand, or are you listening just to respond? Often, when we’re in conversation with our teams, we are more concerned with our responses than what is being communicated to us. You need to exercise active listening skills to be an effective, engaged supervisor. During the latest Supervisors in Government Community ofRead… Read more »
Networking can feel intimidating, whether in-person or online, but it doesn’t have to be. What’s the secret to making it work? Learn how to build meaningful connections that last.
Human-centered leadership is the new leadership paradigm that can be leveraged — especially during times of change and uncertainty — to optimize individual and organizational performance, providing sustainable results and a competitive advantage for recruitment and retention.
Many of us were hired into the role of a public servant without an awareness of the honor that accompanies government employment. What does it mean to be a public servant?
Spring is on the way, and there’s no better time to let your career blossom with new professional development opportunities! From utilizing your data to boost constituent engagement to understanding the complexity of AI, there’s no shortage of online training this month. Check out the list of sessions below, and remember that by registering, you’llRead… Read more »
This year’s summit topics will explore how GIS is being used to drive agency outcomes, solve community challenges, and leverage GIS data to inform policies, plus so much more. Check out the agenda and event information.
An identity-centric approach to cybersecurity, including a modern privileged access management (PAM) solution, helps agencies secure the paths to privilege that malicious actors try to exploit.
This piece helps survey writers draft mutually exclusive and collectively exhaustive survey responses.
Organizations are taking steps to ensure their workforces are AI-ready — at least, they should be.
Empathy-driven innovation can transform government agencies. By actively listening to citizens and employees, agencies can design smarter, human-centered solutions that improve services, build trust, and drive real impact.
Leaders are facing unprecedented challenges. These proven strategies from industry giants can help you build a resilient organization.
Mindfulness is a critical leadership tool that enhances decision-making, reduces stress, and fosters a positive workplace culture, making it essential for effective governance and resilient teams in 2025 and beyond.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
