Search Results for: research

Good Customer Service Starts with the Employee

Government leaders are all hyped about integrating the newest technological innovations into their agency to improve customer service, but we may have forgotten a step or two along the way. Although technological advancements do provide some avenues to bettering the services govies provide to their constituents, we have to remind ourselves about the basics ofRead… Read more »

Testimonials

GovLoop provides tons of free resources to our community of over 200,000 federal, state and local government employees. Here are some of the great things they had to say about GovLoop. “I enjoy reading GovLoop and appreciate the opportunity to learn from so many others in government.” — Jennifer, Department of Conservation and Recreation, Richmond,Read… Read more »

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Drumroll Please – The Sammies Go to…

Sometimes we forget thank government for the good work it does. Govies help us in our day-to-day lives and we don’t always realize it. Here at GovLoop, we’ve been interviewing some of the finalists for the Service to America Medals all summer. And now the winners are being announced. Which civil servants won the SamuelRead… Read more »

Fed Viewpoint Survey: Employees Are More Engaged at Work

NASA, Federal Trade Commission and the Office of Management and Budget had the highest engagement score — 78 percent — among large agencies. For small agencies, U.S. Trade and Development Agency, Federal Labor Relations Authority and Federal Mediation and Conciliation Service saw the highest engagement scores.

Improving Government Operations One Open Data Mandate at a Time

Open data mandates and federal records management are becoming more of a prominent issue on the government’s research agenda. With so much data and information the government brings in on a daily basis, it’s imperative that agencies stay organized. According to Hudson Hollister, Founder and Executive Director of Data Transparency Coalition, “Open data mandates andRead… Read more »