In the private sector, there is no shortage of examples of successful industry disruptors. However, the public sector faces a unique challenge: How do you keep pace with private industry? How do you innovate in a market that is moving very quickly, especially when it comes to technology?
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State and Local Government: 8 Tech Challenges and Solutions
Every state, city and county has its own set of challenges that may seem unique on the surface, but when you peel back the layers they have more in common than they do differences. Maybe your county is struggling to buy emerging technologies via an arduous and heavily manual procurement process. Or maybe your stateRead… Read more »
5 Steps to Redefining Your Citizen Experience
Citizens today increasingly expect from government the same seamless, interactive services and user-centric experiences they receive from the private sector. As a result, government agencies must provide digital experiences that are compelling, personalized and secure at every touchpoint.
A New Approach to Employee Recruitment and Retention
Historically, the public sector has lagged behind the private in adopting innovations in HR technology. Today, agencies are at a technology crossroads.
The Role of Technologists in Customer Service
Technologists like systems administrators, web developers and even information officers are rarely framed as the customer service owners of governments. But according to Illinois’ former Chief Digital Officer Hardik Bhatt, that’s exactly what they are.
Operationalizing Hyperconverged Infrastructures
In ten minutes, we’ll discuss how hyperconverged infrastructure (HCI) integrates into a cloud strategy, requirements for strategic success, and how agencies can improve mission velocity using operational best practices.
Why Data Classification Should Change the Way You Think of Cybersecurity
If government wants to run as efficiently and securely as possible, rethinking data classification, cyber education tactics and modern hybrid cloud solutions are excellent ways to start.
Improve Your Technology to Improve Your Workforce
Confronted with the realities of an aging workforce and the need to onboard a new generation of employees, agencies can’t afford to act inefficiently.
The Need for an Effective Talent Strategy
Public safety organizations need an effective talent strategy to hire a diverse workforce, attract and retain new talent, improve knowledge transfer from experienced to younger employees, establish focus and accountability, motivate and reward employees, and implement effective succession planning. It’s a way for leaders and HR to work together to define mission objectives and optimize… Read more »
Protecting Against Threats in a Changing Cyber Landscape
As organizations and citizen users increasingly depend on websites, mobile computing and web-based applications, they become exposed to greater privacy and security risks. Because of the open infrastructure of the Internet and the growing availability of hacking tools, almost anyone can carry out a cyberattack against any organization or user relying on networked applications and… Read more »