Search Results for: research

Marketing Government or Government Marketing?

This topic isn’t really about the New Zealand government like all my other posts but it’s related to my work in the public sector so I thought you might find it interesting as well. So I’m doing something radical that I wanted to share with you: I’m taking my own advice. I know. You’re thinking,Read… Read more »

How Governments Can Improve Everyone’s Customer Experience

I spend a lot of time talking about the poor quality of federal customer experience (CX) and the effects it has on the public. I’ve already talked about how federal agencies averaged the lowest score in Forrester’s CX Index. In fact, most of the worst performers in any industry were federal agencies and even theRead… Read more »

Combating Insider Threats

Recent highly publicized security breaches have recently brought insider threats into the eye of the mainstream. But federal government employees already know that insider threats are an ever-present hazard to government security and operations. To learn how agencies can minimize the risk of insider threats without further burdening their overstretched agencies, GovLoop sat down with Patricia Larsen,Read… Read more »

Paid Parental Leave: Gov vs. Private Sector

Is it better for women in the private sector? That was the question posed by a young govie to GovLoop’s CEO Steve Ressler at a recent event. It’s a simple question, but unfortunately the answer is not so straightforward. First, comparing the private sector to the entire public sector is like comparing 12 kinds ofRead… Read more »

5 Actions to Rise Above the Typical Government Worker Stereotype

A quick search in Google images for ‘government worker jokes’ sheds light on an unfortunate reality. The general stereotype is that government policies promote workers that produce mediocre work and workers; they work 9-5 and not a second more, they do their job and not an iota outside their job description, and they are contentRead… Read more »

Stopping the Mega Problem of Micromanaging

This post is a follow-up to an unanswered question from GovLoop’s recent training, Critical Conversations. Want more topics and information like this? Make sure to register for our upcoming training summit in July, the Next Generation of Government Training Summit. Read the following statements and decide if you agree or disagree with each: Most of my time isRead… Read more »

Is Your Website Security at Risk?

OmniStudio is often asked if WordPress sites are more vulnerable to security breaches than other content management platforms. With all websites, even those run by Fortune 500 companies, the threat of hacking is ever present, regardless of the platform it’s built within. Professional website design and development firms who use open source platforms, like WordPress orRead… Read more »

Haters Gonna Hate, So What Can You Do About It?

This post is a follow-up to an unanswered question from GovLoop’s recent training, Critical Conversations. Want more topics and information like this? Make sure to register for our upcoming training summit in July, the Next Generation of Government Training Summit. While my distaste for cilantro is legendary and I’d rather clean a chicken coop than watch aRead… Read more »

Certificate Authentication is Vulnerable

When cracking passwords becomes as difficult as cracking keys, then passwords will be secure. When it comes to security implementations, there is a big difference between the theoretical and the practical. In the theoretical world all algorithms work flawlessly, there are no infrastructure vulnerabilities, and security protects against every attack. However, in the real worldRead… Read more »