The way customers interact with you and your agency doesn’t have to be flashy to be effective. Here are some key insights about moving from the concepts of CX to construct.
Search Results for: silo
What Do You Do When You Don’t Have Data Unicorns?
A data unicorn is a mathematician, data scientist and storyteller — someone who is mathematically strong, technically learned and narratively inclined. It’s exceedingly rare to come across them.
3 Tips for Modernizing IT With Business Requirements in Mind
The siloed nature of many government organizations has rippling effects that run deep.
Moving From Tools to Cultural Changes With DevSecOps
“If it ain’t broke, don’t fix it” is a mentality that has stymied governments for decades — robbing agencies of the benefits that come from incrementally improving operations and adapting to change.
Achieve a Single Source of Data Truth
The President’s Management Agenda provided agencies with a clear goal: Leverage data as a strategic asset. In theory, they are in great positions to do so.
Mapping Out Digital Transformation With a DevOps Culture
Like everything in today’s modern, fast-paced world, the landscape of government services is rapidly shifting and changing. This is especially true when it comes to agencies’ digital footprints.
What Mission Need Can Your Data Solve?
Holistic data management can provide a single source of truth for agencies and the various components they are comprised of.
What Is Government’s Responsibility?
Baby Boomers place the highest expectations on local governments to solve problems. This aligns with Boomers’ engagement with local government in voting, home ownership, and participation on local boards and commissions.
The Need for a Single Source of Data Truth
Learn how agencies can effectively create a single source of data truth to enable insight and analysis.
Are You Managing Your Data Like It’s 1999?
For many organizations, much of their important data exists at the edge of the network. Is your agency ready to take advantage of it?