Agencies benefit when they use their data to inform, test, and improve policy. Learn how to integrate data in your decision making.
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Learning and Developing on a Shoestring Budget
Mentoring is a way to experience, learn and develop relevant skills when budget cuts hamper other training opportunities.
Embracing Openness
It can be difficult to uphold organizational values in times of difficulty. But leaning into that vulnerability can improve your connection with colleagues.
Lessons Learned in Navigating VA Disability Claims: A Guide for Veterans
Veterans often find it challenging to file VA disability claims, but Veteran Service Organizations (SVOs) can help. Here’s a step-by-step guide to maximizing what they offer.
Does Empathy Soften — or Strengthen — Effective Communication?
The impact of the project will be substantial. Should you include a “sorry” along with the detour instructions?
Making Generative AI Government-Ready
This blog details how generative artificial intelligence, when used securely, can boost agency efficiency.
Enabling Government Agencies to Secure and Safe AI Use
Artificial intelligence (AI) is an interesting new technology, easier to implement than it is to regulate. Here are practical steps agencies can take today to begin using AI safely and responsibly.
AI in 2024: Laying the Groundwork
To get your agency ready for AI, follow these five steps.
The CX-EX Connection
Government agencies know that providing good customer experience is central to their mission, but much of what creates a positive experience takes place behind the scenes: It’s how happy public-sector employees are at their jobs.
April Online Training Opportunities
Check out April’s free online training sessions and be sure to register now.