Is our current healthcare system reaching a breaking point? A recent IBM infographic and research report points to yes. The infographic notes that 17.6% of U.S. GDP is consumed by healthcare spending, 9 million deaths are due to preventable risks, and half a trillion in annual costs could be avoided by improving medicine adherence. “PerhapsRead… Read more »
Last month we talked about the 10 benefits of going paperless. But how can your agency execute on a paperless vision? It all starts with understanding Enterprise Content Management (ECM) systems. GovLoop and Hyland, a market leader in ECM technology, created a variety of resources to help you understand the importance of ECM (see ourRead… Read more »
I’ve spoken before about the fact that for our weekly GovLoop staff meetings, we usually do an ice breaker to kick things off. You’ve learned a little bit about us through some of those icebreaker results we’ve shared, like the best advice we’ve ever received. But did you also know that at our staff meeting,Read… Read more »
I don’t drink coffee, but I take my coffee breaks seriously. Coffee fueled an important span of breakthroughs in human thought, according to Steven Johnson in a popular TED talk. Johnson posits that English coffeehouses provided the necessary space and stimulant to drive a sustained era of innovations that began in the mid 17th centuryRead… Read more »
The jobs of politically appointed executives leading federal agencies are typically seen as being mostly about policy and politics, not internal management and organizational performance. But is that really the case? And if so, should politicos then stay out of the management realm? Harvard’s Kennedy School recently looked at the issue in their new report,Read… Read more »
In your mind, good citizen engagement might not be that important. Sure, your agency tweets and engages occasionally online, but its not a focus or a priority. After all, it can’t really affect anything that you’re doing that much, right? Wrong. According to new data from Forrester Research, bad citizen engagement and poor customer service fromRead… Read more »
Recently I sat in on a meeting between a group of IT developers (contractors) and Federal program managers. Just a routine project review. As I looked around, it struck me that we were really quite a diverse crowd. In the room were people from China, Viet Nam, India, Russia, Somalia, Brazil, Puerto Rico, and Iran,Read… Read more »
It’s Wednesday and your manager gives you a new task: write and deliver a speech for 100 people at a public event in two days. You will either react in one of two ways: thrilled at the professional development opportunity — or fearful of speaking publicly in front of large crowds. Fear of public speakingRead… Read more »
If you oversee the human resource (HR) group of a federal agency or are heavily involved with HR performance management for an agency, you can be forgiven if it sometimes feels as if you’re stuck in the 20th century with no way out. Ingrained Federal Performance Management Problems Here are just a few of theRead… Read more »
Complex problems require new thinking, and sometimes that means stripping the question down to simple components. The New York Times detailed how Apple uses a series of Picasso’s lithographs to teach this concept. The artist moved from a full sketch to a minimal outline through the course of 11 prints. A spare collection of linesRead… Read more »