By integrating diversity, equity, inclusion and accessibility (DEIA) principles into employee performance reviews, public-sector agencies can improve workplace culture and effectiveness.
Engaging with Gen Z can help your agency connect with people who are eager to partner with the government.
Agencies largely know about the equipment they manage, but the unmanaged devices are much harder to see and secure. A comprehensive, dynamic view is necessary to identify your high-value assets.
Agencies need workers. They can respond by embracing a more human approach to the job posting process.
To help overcome government’s shortage of cybersecurity talent, federal officials are proposing innovative ways to recruit and retain cyber employees. Approaches address both short and long-term needs, recognize the importance of private-sector partnerships and highlight the potential contributions of military veterans.
A key element of CX is improving your customer’s experience. So, it seems obvious that you would need to incorporate human-centered design (HCD) into the process. But surprisingly that step is often overlooked. Join us online Monday, March 11 at 4 p.m. ET/1 p.m. PT to hear from government leaders and your peers about how they have addedRead… Read more »
We’ve compiled a list of 2024 trainings, symposia, summits, forums, expos, seminars, workshops, conventions and conferences to help grow your career — whether you work in federal, state or local government.
This blog recap covers a recent Community of Practice session focused on CX metrics.
Over the past several years, agencies have developed a feel for technology that encourages a successful hybrid workforce. Now the conversation has turned to physical workspaces: how to accommodate employee expectations. Here’s how one agency is innovating.
Many IT leaders are using limited resources to maintain their agency’s defenses and put out fires. And all of this is happening as government continues shifting toward a hybrid work environment, which requires fresh thinking about cyber strategies. This resource features tips to navigate this complex cybersecurity landscape, with advice from cyber thought leaders including:Read… Read more »