As many government employees are members of unions, and many of us who work with the government interact with union members and union rules, your perspectives on this issue may vary. If you’ve ever been to a college football game – you know there is nothing like the atmosphere before the big game. Tailgating, trashRead… Read more »
Search Results for: research
Making the government cool again – seems so 2008 – Plus Your 7 Stories
On GovLoop Insights’ DorobekINSIDER: Your pay is up for debate, yet again. A new Congressional Research Service report, Selected Characteristics of Private and Public Sector Workers, continues the debate that came to the forefront during the 2010 election season over whether federal employees are overpaid, or in the view of some, underpaid. We get newRead… Read more »
The Real Pay Debate – Not A Number, But Proper Compensation
Your pay is up for debate, yet again. A new Congressional Research Service report, Selected Characteristics of Private and Public Sector Workers, continues the debate that came to the forefront during the 2010 election season over whether federal employees are overpaid, or in the view of some, underpaid. But, comparing wages and benefits of governmentRead… Read more »
Government Customer Satisfaction Levels Leave Room for Improvement
Last week, the Federal Consulting Group (FCG) hosted the 2014 Government Customer Satisfaction Forum. The program was jam-packed with public sector and private sector experts, including: Ross Smith from the Office of Technology for the Veterans Administration spoke on his efforts to increase satisfaction of different tech-related interactions Dr. Forrest Morgeson with the American CustomerRead… Read more »
It’s a mobile world – and there better be an app for that – Plus the 7 Gov Stories
On GovLoop Insights’ DorobekINSIDER: Growing up in the 90s, School House Rock taught me how a bill becomes a law and how the US is a melting pot of cultures. But there is no School House Rock video tell me what civic technology is. And I need one. We get the inside scoop on thisRead… Read more »
Civilizing Online Discourse by Expanding “Like” Button Options?
If you were wondering with us recently about how online comments sections can be made more civil, we encourage you to check out a savvy new tool that our organizational partners at Public Agenda are experimenting with. PA has embedded a “reader reaction button” – an evolutionary leap forward from Facebook’s “like” button – intoRead… Read more »
In The Post-Snowden World, Security Is Ever Changing – Plus The 7 Gov Stories
On GovLoop Insights’ DorobekINSIDER: Most people acknowledge the federal government’s civil service system is pretty much broken. It has been called woefully inadequate for the challenges of the 21st century, and frankly one of the biggest impediments to creating the best government possible, that’s the assessment coming from a new report from the partnership forRead… Read more »
Good Design: A Shortcut to Improved Citizen Engagement and Service Delivery
The new, device flexible, user-centric nyc.gov. Image courtesy of Huge. Our governments – local, state and federal – are very good at doing a lot of things. National defense. Waste and sewage. Collecting taxes. So why can’t they consistently create decent websites? Today, websites and mobile applications are often the first and only direct linkRead… Read more »
3 social media ideas for internal communicators
Here’s a post I wrote for the IC Space, sharing three social media tips for internal communicator. You can read the original posting over on the UK Government Communications Service website. The IC Space is a fantastic place for internal communication professionals across government to learn and network so I was delighted to be askedRead… Read more »
States Double Down On Cloud Computing – Don’t Miss The Train
“Cloud computing has changed the way that CIOs procure goods and services in the government. The cloud computing train left the station a long time ago, it is more than past time for governments to fully jump on board.” – Meredith Ward. More than 74% of state CIOs say they have at least one applicationRead… Read more »