What’s your electronic management strategy?
Why You Should Care about Electronic Records Management
Search Results for: Employee Recognition
Humanizing the Way Government Tackles Insider Threats
Insider threats are some of the most pernicious risks to government and can do grave damage to national security. Using tools that better spot suspicious human behavior can help. Learn what cognitive computing is, how it works and how you can leverage entity-centric analytics to be more proactive in preventing insider threats.
Calling All Writers! Become a GovLoop Featured Blogger
Learn how you can become a GovLoop featured blogger.
Let’s Show the Oscars how it’s Done
A toolkit for award nomination.
Is Gratitude a Habit in Your Workplace?
Learn four simple principles that can help drive gratitude and happiness in the workplace.
Got Power?
Want to find your super power? Find your purpose. It is all the power you will ever need.
Calling All Writers! Become a GovLoop Featured Blogger
We’re looking for great GovLoop voices to blog once a week for the GovLoop community.
Want to Improve Your Workplace? Have Fun!
Engaging your team for that time will not only allow them the space to relax and clear their mind for that time but will continue its impact in job satisfaction even after the ‘fun’.
Status of CAP Goals, Part 1: Customer Service
Improving customer service has been an off-and-on federal priority over a number of years. In fact, it is now more broadly referred to as “customer experience,” since research shows that “customer service” accounts for only a quarter of a customer’s overall satisfaction with their experience with a company or government agency.
Facilitate Change for CX, Don’t Manage It
Citizen experience presents a significant change to agencies, requiring the response of building service cultures that provide high-quality experiences. Perhaps this water metaphor can provide a new way of thinking about how we need to respond.