“It’s the year 2043 and Cheryl, a 60-year-old public works employee with 30 years of service, has just reviewed her retirement savings with a financial adviser. She is surprised that she will need to work several more years to reach her retirement income goals. “My father retired from city government after 25 years and hadRead… Read more »
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Do you have a Flexible Spending Account?
Perhaps you are like me, and don’t. My excuse for not having one is that my medical expenses vary from year to year, and therefore I’m reluctant to set aside dollars into an FSA, only to lose those dollars if I don’t spend them. Is that the situation you are in as well? While conductingRead… Read more »
Tailor-Made: How GIS is Powering Innovation for Global Aid
As organizations continue to collect, manage and create more data than ever before, administrators are looking for innovative ways to unlock insights and value from data. In the global aid sector, there is a dire need for improved transparency and program evaluation through data. In many cases, GIS and data is the key to meetingRead… Read more »
Patients Like Me
For over five years now, I’ve mentioned Patients Like Me in nearly all of my “digital engagement” related speeches. It is one of my favourite examples of big data used to improve actual lives. What is it? An online social network dedicated primarily to chronically ill patients. How does it work? Patients fill out theirRead… Read more »
Super Bowl and Cloud Computing? CBG Round-up, 01.31.2014
Gadi Ben-Yehuda Innovation Conversations Alex Howard tweeted a line from the #SOTU: “There are fewer & fewer technical restraints on what we can do. That forces us to ask questions about what we should do,” which lead Jim Daly to ask “When There Are No Barriers to Technology, How Can the Government Innovate?” which inRead… Read more »
Fellowship Prototype Apps: Training Through Doing
As part of the Fellowship training process, 2014 Fellowship teams were asked to collaborate and build lightweight prototype apps and test their working styles. From research, to needs assessment, to wireframe, to iteration, to prototype design — teams build an early app from start to finish in five hack sessions (over a three week period).Read… Read more »
5 Main Barriers to Digital Engagement
Summary: There are five main barriers to digital engagement by organizations, their leaders, and other senior professionals. This post describes those barriers – including lack of knowledge and understanding, framing that leads to risk aversion, poor/no roadmaps, and inadequate resource allocation – as well as the factors that will help break them down. Additional insightsRead… Read more »
Have You Fallen Victim to the Planning Fallacy?
The latter half of 2013 was a tough time for public programs. The difficulties surrounding the launch of healthcare.gov have been well documented. And in November, a fatal construction accident at the site of the future World Cup venue in São Paolo confirmed suspicions that Brazil would not make many of its FIFA-mandated December 31Read… Read more »
12 Tips on Mobile Security from 2 Senior Executives in Government
In our most recent resource entitled, “Agency of the Future: Guide to Mobile Security in Government” (you can download it here), I had the chance to interview two senior leaders in government: Rick Holgate, chief information officer at the Bureau of Alcohol, Tobacco, Firearms and Explosives. Bradley Nix, chief information security officer at the DepartmentRead… Read more »
Civic Tech Forecast: 2014
Last year was a big year for civic technology and government innovation, and if last week’s Municipal Innovation discussion was any indication, 2014 promises to be even bigger. More than sixty civic innovators from both inside and outside of government gathered to hear three leading civic tech experts share their “Top Five” list of civicRead… Read more »