Diversity and inclusion aren’t just buzzwords — they’re critical for success. Here are some tips for fostering inclusive leadership.
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The Case for Centralizing Cybersecurity in Local Government
Cyberattacks should serve as a wake-up call, but organizations don’t always act. Here’s the case for centralized cybersecurity.
The State of (Public-Sector) UX
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
To Unleash AI, First Elevate Your IT Infrastructure
It can be hard for state and local governments to get started with AI. Here are some questions to ask and steps to take to begin.
Guarding Security Amid Political Media Sensationalism
When security information is disclosed carelessly or for political advantage and sensationalism, it can weaken public trust and pose safety risks to our governments, residents and employees.
New and Emerging Concepts in EX
Employee experience is essential to. hiring and retention — and to making the most of your workforce. Here are some trends in improving EX.
Where Data Makes a Difference, Pt. 2
Government agencies are using data to assist with workforce management, performance measurement, and resource planning. Here are the details.
Agencies Seek Gains Through Precision Modernization
Agencies today often pursue targeted modernization programs, rather than sweeping changes. Here are four areas in which they’re devoted modernization resources.
When Resistance Meets Resistance – the Change Leader Trap
Feedback about a new approach isn’t always resistance — but resistance is always feedback.
Embracing Openness
It can be difficult to uphold organizational values in times of difficulty. But leaning into that vulnerability can improve your connection with colleagues.