Voice recognition can improve engagement, security, and both employee and constituent experiences.
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Ensure the Best Work Experience All Year Long With the Federal Employee Viewpoint Survey (FEVS)
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
Upskill/Reskill Yourself Through Ultralearning
You need a plan to help you learn smart and skill up quickly to advance in your career. Following the nine principles of ultralearning can help.
What Agencies Can Learn from the Space Force’s Digital Workforce Training
The Space Force has a comprehensive plan for training its IT professionals and keeping them up to date. Agencies at all levels can learn from the program.
Making Others Feel Good Is Not the Goal of Appreciation
Studies show that employees who feel appreciated at work are happier there, and that there’s a big disconnect between how well managers think they appreciate their employees and how employees actually feel. “Recognition,” after all, is not the same as “appreciation.”
Coping With Confusion: Tips for New Hires
government is an incredible and complex mechanism, and [you] need to understand how to navigate your bureaucracy
Nov. 15 – Open Season – Understanding and Unlocking the Right Benefits
Do you need an HSA or a FSA? Does your insurance cover your children? What about a parent? Should you choose a plan with a low deductible or a high one? If any or all of these questions seem baffling to you, you’re not alone. The world of insurance and its accompanying acronyms and languageRead… Read more »
6 Ways to Aid Innovation
Innovation can be tough, especially at public-sector agencies. Here are six ways to ease the process and benefit your organization and workforce.
Leading With Integrity
Let’s begin by defining integrity as the quality or state of wholeness, congruence or alignment before describing its four pillars.
When It Comes to Good CX, Measurement Is Critical
Formalizing and distributing knowledge about CX is critical. However, there are a few elements of digital government that seem to have been overlooked.