Search Results for: Cloud

Meet Jack Dangermond at GovLoop’s Next Meet Up

Please join GovLoop and Esri for our DC Meet Up Thursday, September 18th from 6:00 PM – 9:00 PM at 1776 (1133 15th St, NW, Washington, DC 20004). We’ll be discussing 3D technology and GIS. You’ll also have the unique opportunity for a Q&A with Jack Dangermond, Esri Founder and President. Spaces are filling up quickly, so I’d encourageRead… Read more »

State and Local Innovators Virtual Summit

From new citizen engagement strategies and mobile apps to doing more with less, state and local governments are continuously finding innovative solutions to really tough issues. There are countless examples of state and local governments leveraging technology and tackling challenges in a proactive, inventive and agile way — and we’re here to highlight them. ToRead… Read more »

Training – Online

Filed under: Tech

10 Elements of Proper Data Management

In today’s world, data powers economic growth, enables the shared economy, creates new kinds of social interactions and delivers valuable business intelligence to organizations – all while driving increased productivity and efficiency. Analysis of data presents the opportunity to tackle some of the most challenging issues facing our society. It’s data that helps us understandRead… Read more »

Mobile Apps: The New Security Breach

Imagine a bright red Lamborghini parked outside of your front door and a sign right next to it screaming “FREE!” Initial reaction….Score! Secondary reaction……What’s the catch? With a little bit of healthy skepticism, you might reach the conclusion that the new gift may come with a hidden price tag. Because of the high market purchaseRead… Read more »

Build a Strong Analytics Foundation at Your Agency

Imagine creating twice the amount of data of the entire printed collection of the Library Congress – every single day. That’s 19 terabytes of information – and it’s the amount that the National Oceanic and Atmospheric Agency (NOAA) collects and produces every 24 hours. With so much data at the agency’s disposal, they have anRead… Read more »

Using Knowledge Centered Support (KCS) to Provide Better Customer Service

WEBINAR: SERVICE CLOUD – UNDERSTANDING KNOWLEDGE MANAGEMENT One of the things most of us have experienced is the “newbie” customer service rep. Stuttering, sputtering and robotically reading from a script the rep stumbles through a time sucking call that inevitably ends with you getting disconnected en route to tier two support. Whether it’s calling aRead… Read more »

Community Blog

Filed under: Tech

Capitalizing on the Open Data Revolution

Interested in learning more about open data? If you’re in the D.C. area, register for our free open data training on September 16th. We’ll have speakers from Commerce, GSA, DoT and more, who will tell you the most important things you need to know about open data at your agency. For years, data advocates haveRead… Read more »

A Gov Exodus? Are You Leaving Too?

Are you looking out your window and witnessing a government stampede out the doors? Is your office looking empty? Probably. The Office of Personnel Management reported that more than 114,000 people left the federal government last year – mostly through retirements. To give you a better picture, the 114,000 departures is roughly 6.2% of theRead… Read more »