By John Rumbaugh, Program Manager and former Military Officer I retired in March after 30 years as a US Naval Officer. It was the end of a rewarding career that included travel, challenging work and camaraderie, but I knew that it was also the beginning of a new post-military chapter. While I was excited aboutRead… Read more »
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A Partial Reading List for PR Students
This post originally appeared on my blog, Social Media Strategery. College students across the country are in the midst of moving back to college for the fall semester. In between partying, traveling, club activities, sports, Greek commitments, and jobs, some will also be attending classes. Those lucky enough to be taking a PR class shouldRead… Read more »
Side effects of civic technology partnerships may include healthier cities
One of the success stories in Chicago’s civic innovation community is the rapid spread of health related apps that have come out of both the volunteer civic technology community and paid development efforts. This started last year with Tom Kompare’s Chicago flu shot app that helped Chicago residents find free flu shots near them. (LaterRead… Read more »
3 Ways to Create a Positive Customer Vent
According to a study conducted by the Society of New Communications Research, “59 percent of respondents say they regularly use social media to “vent” about their own customer care frustrations.” Social media has changed the way organizations (public and private) interact with citizens. Organizations can have people fill out surveys in under a minute, shareRead… Read more »
5 Lessons Government Could Learn from Harry Potter
Capitol Hill is becoming even more magical next week as the Harry Potter comedy group “The Potted Potters” performs at The Shakespeare Theatre Company. Want to make your agency more magical? Here are some lessons from J.K. Rowling’s characters: Make magic with limited resources “It our choices that show what we truly are, far moreRead… Read more »
Salesmen Need To Be Coaches At Fiscal Year-End
by Steve Charles, Co-founder and Executive Vice President Your customers need your help. Not just your products and the requirements those will fulfill, but your personal help to get fully justified purchase requests to contracting shops who can issue the order before the end of the fiscal year. I spoke on a panel discussion lastRead… Read more »
10 Ways to Collaborate w/ Gov
Collaborating with local government is one of the defining criteria of a Brigade. To build the most impactful solutions, both government and citizens must have a seat at the table. But collaboration isn’t always easy. It takes commitment from both parties, time, and a willingness to walk the proverbial mile in one another’s shoes. ToRead… Read more »
Notes from the field: BetaNYC’s PLUTO Hacknights
For the past month, New York’s civic hackers visited PLUTO. We are not talking about the “formerly” ninth planet, we are talking one of the most important datasets any city could provide as open data — tax lot and zoning data compiled into one massive map. In New York City, this data is known asRead… Read more »
DOD Streamlines Downsizing – Plus the DorobekINSIDER’s 7 Stories
On GovLoop Insights’ DorobekINSIDER: “Young people are eager to serve and to change the world. They just have no faith that public service or elected office are the way to get it done.” That’s a pretty staggering statement, and a not-so-good prediction for the future of the government workforce. We wanted to get to theRead… Read more »
Spotlight: Jonathan Feldman, City of Asheville
Jonathan Feldman (@_jfeldman) is the Chief Information Officer for the City of Asheville, N.C. Asheville is a small city with a big startup and open data scene that has been featured on GovTech.com and the National League of Cities. Jonathan has helped build the case for an open data initiative by demonstrating economic development andRead… Read more »