This month the Peer Network has continued exploring opportunities to improve municipal IT procurement, convening a series of discussions and what we hope — with your help — will be one of the most comprehensive initiatives to map out the current state of local procurement. Earlier in July, Mark Headd, Chief Data Officer for Philadelphia,Read… Read more »
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Agents of Change: Harnessing External & Internal Pressures as Opportunities for Change
Today, I was lucky enough to sit in on a panel about harnessing external and internal pressures as opportunities for change at the Next Generation of Government Training Summit. The panel consisted of: Steve Ressler, Founder and President of GovLoop, Joseph Lovett, Producer and Director of the film Going Blind, Linda Jacobs Washington, President andRead… Read more »
Diversity’s New Frontier
We’re live at the Next Generation of Government Training Summit! NextGen is a two-day training summit aimed at inspiring and educating rising government leaders. The sessions and workshops presented are jam packed with information to further enhance their day-to-day career and the betterment of government overall. One of the breakout sessions, Diversity’s New Frontier, focusedRead… Read more »
What Is Your Boss Really Looking For (And Thinking)?
We all have bosses. For many employees, that means one deceivingly simple question generates a great deal of thought: what is my boss thinking? After a high-energy lunchtime session, Next Generation of Government participants attending one of the breakout sessions had the opportunity to tackle this question and learn how its answer can help guideRead… Read more »
Learn to Consult Like an Expert
“What’s the Big Think?” What do all leaders have in common? They were all indoctrinated into the same problem-solving methods you are about to learn We want to move from an organization with a haphazard approach, where we are spinning our wheels, trying to solve opaque and undefined problems, before eventually answering the wrong question.Read… Read more »
How to Become a Better Negotiator
It is the first breakout session of the day at the Next Generation of Government Summit 2013, and already we can feel the skills are starting to grow and develop. Special Agent Douglas Quartetti from the Bureau of Alcohol, Tobacco and Firearms is outlining the necessary tools to become an expert negotiator. Quartetti is aRead… Read more »
The Next Home Run for the Federal Workforce
In 1997, Billy Beane became the general manager of the Oakland Athletics. Upon arriving at his new job, Beane quickly recognized that the ‘old way’ of scouting for talent was no longer feasible for the Athletics’ shrinking budget. Faced with a scouting staff entrenched in a paradigm as old as the game itself, Beane neededRead… Read more »
Best Practices for Government Customer Service
Providing an exceptional customer service experience is a key element of running any organization, from large corporations to non-profits to government agencies. Government agencies have to deal with issues raised by the public every day and be able to respond to constituents in an efficient manner. While seemingly a straightforward task, customer relations is aRead… Read more »
Announcing the 2013 Accelerator Class
Code for America opened applications for the 2013 Accelerator knowing that the competition would be fierce. This year we received over 190 applications from amazing candidates. Today, we’re pleased to announce the five teams chosen to participate in the 2013 Accelerator. The teams are articulate, knowledgeable, and passionate about their businesses. They come from allRead… Read more »
How Non-Profits and Foundations Support Evidence-Based Government
Non-profits, foundations, and universities are enthused by government’s growing interest in the use of evidence and evaluation. They are chiming in with either support for government initiatives or undertaking their own initiatives. Some non-profits and foundations are advocates for the use of evidence-based decision-making in different policy arenas, while others advocate use of different toolsRead… Read more »