A staggering number of organizations lack the cyber talent they need to protect against cyberattacks. But agencies that deploy certain strategies can help compensate for their staffing shortage.
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
Feedback is a two-way street, but asking for it directly isn’t always the best way to get it. Here are some tips for getting the guidance you seek.
Studies show that adapting working conditions to employee needs improves productivity — with little-to-no downside.
Software can handle some tasks more effectively than humans. Here are some tips for using automation to increase productivity.
Traditional identity verification methods have become less effective, and they’re exposing organizations to dangerous cyberattacks. But a risk management approach that includes multi-factor authentication, among other tools, can safeguard agency networks and data.
Leaders are responsible for creating an environment where everyone feels that they are respected and heard. Here are the traits to cultivate to become such a leader.
New AI technologies are bound to be disruptive, even as they bring new capabilities. Here’s how to plan for them.
Massachusetts volunteers gathered data to map urban heat islands. Here’s how government and NGOs organized the project.
One very impactful way to improve public service delivery is to create tools to help operational staff do their jobs more effectively or efficiently.