Today, more than ever, an appreciation of the richness of foreign languages can guide those in and around government. Three German words, if embraced by government officials, can transform policy and politics.
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The Use of Credibility in Decision Making
When it comes to making decisions, whether it be about a purchase, a policy, or a candidate, our brain has the capacity to process information inputs and outputs in different ways.
Miscommunication: What You Can’t See
Miscommunication is the starting point for most all disagreements. How do we move past that?
3 Japanese Words Every Government Employee Must Know
If fully embraced by those working to advance agency missions and improve the lives of citizens through technology, I believe these three simple words have the power to transform.
What the President’s 2021 Budget Means for Feds
There’s plenty in the budget that could affect employees — from changes to federal hiring and firing practices to emerging tech that’s reshaping the workforce.
Making Financial Data Accessible
All government leaders should think about how they can create more useful and usable CAFRs and other financial reports, with an eye toward digitization.
The Critical Role that 911 Emergency Centers Play in Local Government
I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work
The Beauty in Simplicity
We’ll never get anywhere if we assume every path in front of us is overly complex and beyond us. Assume that your challenge is simple, and start with that next step.
Showcasing 311 in Canada
Canada is a leader in sports and government services
DHS CIO Reveals IT Modernization Plans, Workforce Retention Efforts
Homeland Security Department Chief Information Officer John Zangardi shared his strategy for retaining cyber talent and modernizing DHS networks and security operations centers.