When we speak out or choose to discriminate or hurt, it means that we spent the time and energy with intent. This intention is to take away or reduce someone’s identity so that they no longer feel equal.
Diversity with Inclusion: More than Numbers
Search Results for: plain language
How Digital Services Georgia Puts Constituents First
In Georgia, digital services don’t end at IT consultations and website updates. Instead, they’ve prioritized a human-centric experience.
Keeping Jargon and Acronyms In Their Place
Jargon and acronyms have their place within professions. Just remember to keep them in their place when communicating with those outside your profession.
Step Up and Step In: How Being New is a Resource
Step in, fully, to your new position on the team combining your subject matter expertise and experience with the innate perspective that comes with being the current resident learner. You were hired for this position and, in the moment, that includes your newness.
The Promise of the Future with Artificial Intelligence
We’ve gone far and wide to provide you with perspectives on the possibility and promise of AI applied to government services, but today I’d like to talk about where we are today and what I hope the future holds for a technology that in many ways is still in its infancy.
Building Better Forms in the Public Sector
Forms are one of the main sources of information intake for government agencies, and yet they’re often thrown together haphazardly – with overutilized templates or poorly considered practices.
3 Ways Leaders Can Create a Seriously Engaged Team
As a team leader, it will be your job (along with a facilitator) to guard against allowing the team to get stuck in this zone of familiarity. But how do you challenge your team while supporting and encouraging them to pursue thinking more deeply about the problem?
Don’t Break the Silos Just Yet
There are many compelling arguments for breaking silos, but I have different perspective for you to consider.
Changing the Government IT Game With Self-Service Portals
Self-service may not be the norm in government yet, but it is becoming the expectation. With the increasing desire to “do it yourself,” a self-service portal is essential.
Boost Employee Morale: 3 Simple Steps You Can Take
Organizations function better when employees (and managers) feel valued. Conversely, when employees don’t feel appreciated, bad results follow.