As we delve into the future of work, empathy has been become a prominent buzzword. But when push comes to shove, what do empathetic behaviors look like in real life — and how can federal leaders adopt them?
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How Data and Analytics Can Strengthen State Workforce Ecosystems
Workforce ecosystems are fragile and need constant tending. To strengthen them, state and local governments should harness data and analytics.
The Value of Design-led Thinking
Design-led innovation constantly experiments, responds to feedback, avoids preconceived notions, and embraces diversity. It cares about both what users say and how they say it. And a design-led approach is more likely to succeed than less open and inclusive options.
3 More Things Emerging Leaders Need the Most (to Succeed)
Emerging leaders need more than support, room to fail forward, and genuine feedback. They need a leader-focused attitude. a vision for the future and an effective burnout strategy.
A House Divided: What Politicized Oversight Means for Gov.’t Employees (and What They Can Do About It) – Part 2
The House of Representatives is launching investigations into a variety of topics, and agencies must be prepared for document and other requests. Here’s how agencies can do that.
Decision Intelligence Guide: Additional Resources – General
Materials that expand on GovLoop’s 2023 Decision Intelligence Guide.
Decision Intelligence Guide: Additional Resources – Real-time Analytics
Materials that expand on GovLoop’s 2023 Decision Intelligence Guide, specifically related to real-time analytics.
Decision Intelligence Guide: Additional Resources – Data Equity
Materials that expand on GovLoop’s 2023 Decision Intelligence Guide, specifically related to data equity.
“One-Stop Shops” Can Improve Access to Public Services
Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.
Reach More People by Exploring Barriers Across Languages
Comparative research on the experiences and outcomes of people accessing your services in different languages can improve service delivery.