Explore case studies from federal, state and local agencies that have made significant progress with data-driven decision-making.
Search Results for: racial equity
How Washington State Is Eliminating Disparities for Children, Youth and Families
“Reporting the data on disproportionality is a starting point for the conversation. It is not an ending point.”
5 Ways to Boost Inclusion With Customer Experience Data
In customer experience management, one way to improve inclusion and increase trust is to consider overlooked or underserved individuals. Here are a few practices for CX professionals and federal leaders who want to foster inclusivity as they improve customer experience.
How to Honor Black History Month Year-Round at Work
If you honor Black History Month, there are practical and impactful things you can do year-round to align with what you say you believe.
6 Resources for Kindness in the Workplace
Did you know that Feb. 17 is Random Acts of Kindness Day? Kinder workplaces are crucial to both organizational culture and business outcomes.
Does Elevating the Human Experience of Government Begin From Within?
How do we get better at engaging people in inclusive ways to ensure their voices truly drive public policy, decisions and legislation?
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Relief Funds and Equitable Service
The passage of the American Rescue Plan Act opens a window for governments to invest in technology that can help close the equity and access gap.
Providing Equitable Employment Opportunities for People With Disabilities
“I think it’s really important to ensure that people with disabilities are not an afterthought,” said Deputy Assistant Secretary Jennifer Sheehy.
Celebrating Black History Month: Virtual Edition
For many, this time of celebration comes with fresh urgency and many firsts. Here are some examples of how governments are honoring Black history.