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Twitter Guide for Government: Don’t Bait and Switch

Download the PDF: Thou Shalt Tweet! 15 Commandments for Government Agencies on Twitter 10. THOU SHALT NOT BAIT AND SWITCH It can be tempting to spice-up our tweets to get more clicks, RTs, etc. This is especially true in the public sector where content can sometimes be…shall we say…dry. DON’T! Don’t say that your seniorRead… Read more »

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Twitter Guide for Government: Disclaimer

Download the PDF: Thou Shalt Tweet! 15 Commandments for Government Agencies on Twitter 3. THOU SHALT HAVE A DISCLAIMER Do you only plan to tweet from Monday to Friday, 9:00 to 5:00 or only check for mentions once a day at 3:00 pm? Fine, but you need to spell this out. You need a goodRead… Read more »

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Government Big Data Award Nominee: GCE Federal

The Government Big Data Solutions Award was established to highlight innovative solutions and facilitate the exchange of best practices, lessons learned and creative ideas for addressing Big Data challenges. The top five nominees and overall winner was announced at Hadoop World in New York City on November 8 2011. The Government Big Data Solutions AwardRead… Read more »

Twitter Guide for Government: Profile Info

Download the PDF: Thou Shalt Tweet! 15 Commandments for Government Agencies on Twitter 2. THOU SHALT USE THY PROFILE INFO PROPERLY Your profile should entice people to want to follow and engage with you. That means putting up a picture (a logo or other identifier) and filling in your profile information. Your Picture: Your organization’sRead… Read more »

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Twitter Guide for Government: Listen

Download the PDF: Thou Shalt Tweet! 15 Commandments for Government Agencies on Twitter 1. THOU SHALT LISTEN BEFORE YOU LEAP We cannot emphasize enough the fact that any government organization should learn to monitor social media before they even attempt to create a Twitter (or any other type of) account. If you went to aRead… Read more »

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Commitments, Conversation and the Kardashians

The following is a guest post from the PreventObesity.net team, who last week’s Partnership for a Healthier America’s (PHA) inaugural “Building a Healthier Future” summit, held at the Omni Shoreham Hotel here in Washington. The two-day event was jam-packed with newsworthy announcements and fun gossip, which we break down below. Moving Ahead In a keynoteRead… Read more »

15 Commandments for Gov’t Agencies on Twitter

There is a promised land for government organizations – one where citizens pay attention to public agencies’ information and pass it along to others, spreading the word for all to hear. Although there are many paths to the promised land, your journey will likely pass through Twitter. But the roads can be treacherous. You canRead… Read more »

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It’s not just that we aren’t the users

We can never be a normal user of our own services. We can temper that by being self-c0nscious in reflecting on our experiences as users of other people’s. But even that tacitly assumes that we are like normal users other than in our expertise as providers of a particular service. But that assumption may beRead… Read more »

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GovBytes: Is Social Media a Valuable Law Enforcement Tool?

Last Friday, GovTech published a report outlining how law enforcement tools have evolved from wanted posters, to social media outreach. This form of “community policing” has helped officials with finding missing children, reporting suspicious activity, and informing the public about crimes committed in their neighborhood. “Social networking rapidly has become a valuable intelligence-gathering tool forRead… Read more »

Tech Review for November 2011

Dear friends, associates and CTOvision.com blog readers, This note provides a recap of writing and tech activities from October 2011. Please continue to interact with us via any path convenient to you. We welcome connections at Twitter, Facebook and LinkedIn. You can continue the dialog directly on our blog via the comments section of eachRead… Read more »