Moving to cloud-based services can help agencies respond more swiftly and efficiently to change. But it requires a clear strategy. Here are tips on how to build yours.
Building a Pivot-Ready Organization
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Moving Beyond Legacy IT
Some organizations haven’t fully embraced the cloud; others still run key operations on Windows XP. But all have challenges to overcome.
Choosing Tech for CX Improvement
When agencies want to improve customer experience, they often need to add or upgrade technology. Here are some pointers for choosing.
From Good Intentions to Meaningful Action: How Federal Agencies Can Battle Workforce Biases and Achieve DEIA
To bridge the gap between talking about DEIA and taking action, leaders must investi in personnel, technology and systems.
First Aid for Projects
Sometimes projects need their own kind of “first aid.” Applying the “Breathing, bleeding, broken, consciousness” formula to a project emergency can help save the day.
Habit #4: Make Good Choices
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.
Habit #2: Foster Collaboration
Of all the ways to improve the productivity of your agency, collaboration is one of the most important. Here’s a look at how it works.
Defining Data Equity
Data equity accounts for social factors and includes the experience of the underserved in the community. Here are three agencies that bring equity to their use of data.
4 Factors to Consider When Making the Jump to Cloud
The move to cloud can be daunting, but there are ways to make it less of a challenge. Here are some tips from agencies that have made the jump.
Navigating the Era of Emerging Technologies: a Roadmap for Government Technology Leaders
New AI technologies are bound to be disruptive, even as they bring new capabilities. Here’s how to plan for them.