Today, I was reading an article over on the Microsoft Government Blog about apps built exclusively for Microsoft Phone 7. The blog was written by Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector. I thought it was an interesting look at some of the apps built for Microsoft mobile devices, and also a lookRead… Read more »
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Stopping Anthrax And How To Influence With Your Stories
The DorobekINSIDER – July 12, 2012 by cdorobek On Today’s Edition of the DorobekINSIDER Anthrax and plagues — scarry stuff. We remember the anthrax letters in 2001. We are going to talk to a public servant to works to create vaccines. His work has earned him a spot as a finalist for the Service toRead… Read more »
Deets for today’s NCDD Confab Call on civic infrastructure
Today’s NCDD confab call starts in a half hour or so. If you’ve registered, look for a reminder email from Ben Roberts that should have arrived in your inbox around 7am Eastern this morning. It includes the call-in number and pin that is specific to you. Note we’ll be using the Google doc at http://tiny.cc/julyconfabRead… Read more »
Check Out this Fantastic Online Deliberation Infographic
Usually we only highlight accompanying graphs or artwork when featuring new books, or teaching tools, or other really great resources, but I want to turn that around and share the following fantastic infographic created by Laura Black and Amy Lee for a recent paper focused on the current state of online deliberation… The graphic accompaniesRead… Read more »
SAMMIES Finalist Explains Scientists’ Role In Protecting America
In the wake Septempber 11th, letters containing anthrax spores were mailed to offices across Washington, including several Senate offices, killing five people, sickening others, and creating an atmosphere of fear and unease across the country every time someone opened a letter. Arthur Friedlander, now Senior scientist at the U.S. Army Medical Research Institute of InfectiousRead… Read more »
Facebook usage: a local perspective
Continued from last time… In my previous post, I explained that I’m trying to gather data on the number of social media users within a geographic area. I’m basically attempting to answer the question: “what is the actual take-up of social media in Hampshire?” (which is where I live and work). All change The OfcomRead… Read more »
How to Leverage Technology to Improve Customer Service
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »
Guest post: Public engagement: more customer service than comms
Today I’m featuring a guest post from Pia Waugh, former IT Advisor to Senator Lundy, convenor of the recent Canberra GovCamp and GovHack and one of the luminaries of the Australian Gov 2.0 scene. As she plans to continue to update this post, for the latest version visit her blog at http://pipka.org/public-engagement-more-customer-service-than-comms/ Public engagement: moreRead… Read more »
General Alexander’s Vision, the New DARPA Director, and More
Here is today’s federal cybersecurity and information technology news: Kim Dotcom and his Megaupload associates offered the Federal Bureau of Investigation to fly to the United States without an extradition hearing in New Zealand in return for a fair trial garuntee and funds for lawyers and living expenses unfrozen. More here. The Government Accountability OfficeRead… Read more »
The rise of the Chief Innovation Officer and the grim outlook for federal contractors
On today’s edition of the DorobekINSIDER We have CIOs, CFOs — does there need to be a chief innovation officer? We’ll talk about what the position is and how it might work. Click here for the full story. The outlook for government contractors might be grim, but there are some areas of growth. We’ll takeRead… Read more »