One of the many questions job seekers ask when they are in a job interview is about opportunities for promotion or advancement. Normally, asking about opportunities for advancement is a good thing because it shows ambition and a desire to stay with the organization–unless there is just no opportunity for that in a teeny tinyRead… Read more »
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AFGE Wants to Hear Your 9/11 Story
As the country prepares to remember the 10th Anniversary of 9/11, AFGE wants to hear from our members about what the anniversary means to you. Where were you when you first heard of the attacks of September 11, 2001? What impact did 9/11 have on your life both personally and professionally? Please click here toRead… Read more »
Things Change Even If They’re Just Right
You may have know my love, nay — obsession — with Just Right, the greatest cereal ever created. See, it was simply delicious and ridiculously good for you. (Check out the nutritional facts at http://en.wikipedia.org/wiki/Just_Right). I ate this cereal everyday, sometimes 6 bowls a day, from ages 8 to 15. Unfortunately, Americans lost their tasteRead… Read more »
GovBytes: A Workplace Without Email?
Could you imagine doing your job without email? Many of us spend a large portion of our working hours sending and responding to messages, but that could all change. According to a new survey by Robert Half Technology, a majority of CIOs believe that real-time communication tools, like instant messaging, will eventually supplant workplace email.Read… Read more »
Research and Best Practices eNewsletter 08/26/2011
Research Social Media in Disasters (summer 2011) – Americans are relying more and more on social media, mobile technology and online news outlets to learn about ongoing disasters, seek help and share information about their well-being after emergencies, according to two new surveys conducted by the American Red Cross Americans and their cell phones (08/15/2011)Read… Read more »
Upcoming talks, events and other activities
So despite the fact that I only left Vancouver once(!) in August, things have been quite busy. Lots of work. September and onwards is going to be a bear however. Lots of travel so I thought I would lay everything out in case their is overlap with readers, friends and/or clients who might be interestedRead… Read more »
When Did Statistics Go Mainstream? – 9/8 GL Training
Join GovLoop and our partner IBM to learn how to use analytics to boost efficiency and cut costs in our next GovLoop training on 9/8 at 2pm – RSVP **************************************************************************************************************************************** I remember the first time I got excited about statistics. I was in an introductory to statistics class and was taught how to use SPSSRead… Read more »
Let’s Start a Customer Service Revolution!
No – that’s not the leftovers from Hurricane Irene. Those are the Winds of Change you’re feeling. The pieces for building an exciting new vision of government customer service are swirling around us – do you see them? Everything’s starting to converge…ideas, leadership, support from the top. We’re on the verge of a customer serviceRead… Read more »
Satory Global makes #233 spot on INC Magazine’s Top 500 list for 2011
I’m Jazzed! After three full years of the team’s hard work, Satory Global is getting recognized. The company made the INC 500 list, placing a respectable #233 out of all the applicants nationally for the Inc 500/5000. http://www.inc.com/inc5000/profile/satory-global The big question will be can we do it again next year. The team is pumped andRead… Read more »
Metra warns customers not to laminate passes
Metra (IL) will no longer accept passes that customers have laminated because the plastic coating disables anti-counterfeiting features on the paper tickets. The concern surfaced when four counterfeit passes — all of which were laminated — were discovered on the Union Pacific North Line, which operates between Chicago and Kenosha (WI). “We consider these ticketsRead… Read more »