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5 Steps to Being an Effective Change Agent
The only constant is change and change is difficult for most of us – humans and organizations alike. Here’s how you can be a more effective change agent for your organization.
5 Ways to Boost Inclusion With Customer Experience Data
In customer experience management, one way to improve inclusion and increase trust is to consider overlooked or underserved individuals. Here are a few practices for CX professionals and federal leaders who want to foster inclusivity as they improve customer experience.
5 Tips to Pump up Your Productivity
Starting the day already exhausted can make working an uphill battle. Here are five ways to pump up your productivity.
DEI Concepts: First Thought, Second Thought
Have you ever looked at someone and had a biased first thought? Of course you have. But have you ever addressed your second thought?
5 Management Lessons From ‘The Devil Wears Prada’s’ Miranda Priestly
Have you ever considered if she actually had some worthy management skills? Well, I did, using the gold standard of management principles.
What was a Big Learning Moment from the First Half of Your Career?
GovLoop recently asked government CXOs to share advice with emerging and future leaders. Here are highlights from what they said.
5 Ways to Cultivate Supportive Work Environments
Here are five suggestions for developing emotional, informational, tangible and belonging social support work environments.
5 Ways to Find Greater Procurement Efficiencies With Category Management
Greater procurement efficiencies and paths to achieving small and social-economic business goals can be found with category management. Here’s how.
How to Drive Problem-Solving that Puts People First
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.