Service design and DesignOps are two practices that can help agencies align with President Joe Biden’s recent executive order (EO) aimed at improving the federal government’s customer experience (CX).
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The Secret for Dealing With Cybersecurity Changes
Here is how agencies can quickly comprehend and implement massive changes such as enhancing their cybersecurity practices and procedures agencywide.
Changing Your Career Field Can Be Fearful
Here are three simple steps for overcoming your fear about potentially changing careers and accomplishing your professional goals.
10 Reasons to Invest in Your Professional Development
How far would you go to invest in your professional development? What would you do if your organization didn’t have enough funding to pay for a training or workshop that contributed to your growth?
9 Types of Rest for Managers
Both managers and their employees need physical and emotional well-being, especially when work/life balance is difficult to achieve. Here are nine things that managers can do to lead by example.
Bring Your True Self to the Workplace
The ultimate goal of diversity and inclusivity is allowing employees to bring their true selves to their agency’s workplace.
5 Ways to Find Greater Procurement Efficiencies With Category Management
Greater procurement efficiencies and paths to achieving small and social-economic business goals can be found with category management. Here’s how.
The Best Government Conferences of 2022
Our list features new trainings, symposia, summits, forums, expos, seminars, workshops, conventions and conferences, as well as established events.
Don’t Let Your Digital Transformation Fail: How to Create Strategies That Work Pt. 2
To ensure your digital strategy transforms your organization into a modern, inclusive government and meets your technology and business goals, follow these five steps.
Best Practices for Business Resilience: Cloud Spotlight
You don’t have to know all the technical ins and outs of the cloud, but understanding the range of options to drive business outcomes is essential. This allows you to be the driver of your own destiny.