The cost is too high for governments to neglect those who are increasingly disadvantaged in our digital economy. Here’s what they can do to break the cycle.
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Leveraging Events for Modern Tech Adoption
Public sector CIOs and other leaders can advance service model maturity by focusing on events that trigger business and resident engagement.
Pump Up Messy Work Projects With Writing Insights
Overcome the hard work, monotony and stress in the middle of any initiative by thinking like a writer actively plotting a successful story.
How to Get Your Innovative Ideas Off the Ground
Innovation doesn’t have to mean a brand new process or product. Instead, it starts with a mindset shift that values co-creation and problem-solving.
Why Every Generation Should Matter to Government
The better governments understand each generation, even our own, the better they can communicate, lead, and drive innovation and trust.
Part 2: How To Create A Fair, Inclusive And Balanced Work Environment
Managers who seek to create a more fair, inclusive, and balanced organization can start by trying these seven practices.
How to Innovate Like DoD
As the world’s largest employer, the Defense Department’s innovation strategies can inform and improve other agencies that follow them.
How the VA Gained Veterans’ Trust
When the VEO was established in 2015, the ultimate goal was to listen to veterans’ voices. The office strategically deployed core CX capabilities.
Shrink Your Security Blind Spots
Just as drivers have to contend with blind spots on the road, so do security practitioners and leaders defending their networks.
Bringing Shared Personal Values to Work
Those are values that I think we need to share more and let people know that we can be mindful of all of the things that make you complete as a human being and still be able to serve.