It’s been over a month since Google launched Google+, its latest foray into the world of social media. Our official guidance to clients who want to put their brand on Google+ has been simple from the day it launched: wait. Now that Google+ has been around for a little over a month, our advice remainsRead… Read more »
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Live Blogging the 2011 Next Generation of Government Summit: Luncheon Keynote (Day 2)
1:20 p.m. We’re hearing abut EPA’s Emerging Leaders Network, and then we’ll be off for afternoon breakout sessions. Thank you to Jamie for a truly awesome presentation. 12:50 p.m. Our customer experience is characterized by: 1. Our 800-number on every page and staffing out call center 24 hours a day. We want to talk toRead… Read more »
Tuesday, 26 July PublicForum Webinar: Know Thy Communication Style
“Know Thy Communication Style” Using SMART Conversations® to speak your truth and enhance all of your relationships. A PublicForum Webinar Date: Tuesday, July 26 Time: Noon-1:30 pm Eastern (New York) (60-minute webinar with optional 30 minute Q & A ) FREE* for Circle Club members $20* USD for nonmembers *Add $12 for telephone audio (noRead… Read more »
Charlene Li and the Facebook Page of U.S. Embassy – Jakarta, Indonesia
I know Charlene Li from her book < Marketing in the Groundswell >. This little book was a very fun to read. It pointed out a simple fact that is so easily overlooked nowadays: We talk too much, but rarely listen. In the summer issue of <The Public Manager>, Charlene Li re reiterated this idea—sheRead… Read more »
Why I’m Struggling with Google+
So now I’ve been a couple of weeks with Google+ and I’ll be honest, I’m really struggling with the service. I wanted to give it a few weeks before writing anything, which has been helpful in letting my thinking mature. First, before my Google friends get upset, I want to acknowledge the reason I’m strugglingRead… Read more »
Social Media and the Future of Democracy Part Three: Can Technology Turn the Tide of Partisanship?
In the last blog in this series on technology and the future, I talked about how trust is moving away from large institutions. Moving right along, here’s my next point: Technology Can Lead to Greater Civility in Politics Every day, people tell me that we need to be more civil in our politics. So whatRead… Read more »
Facebook v. Google+ What It’s Really about Is Connectivity
Yesterday, I commented on Dannielle Blumenthal’s “5 Reasons Why Facebook will beat Google+ Easily” In essence: I disagree. Here are Dannielle’s reasons: Brand: She says “Facebook is about staying connected with friends. Google is about making the world’s data searchable.” But to me, and most people with GMail, Picasa, Blogger, and Reader accounts, (to sayRead… Read more »
50 Days of Lulz: A Retrospective
Last Saturday, the hacker collective Lulz Security disbanded after nearly two months of “high-quality entertainment at your expense,” stating that they had always intended to keep their campaign to 50 days and were not responding to heightened law enforcement pressure. Throughout their internet rampage, the hacker group was heavily hyped by the media, often forRead… Read more »
Gen “Y Not?” – Building the Next Generation of Government
If you’re interested in this topic, please consider attending our Next Generation of Government Summit on July 28-29 in Washington, DC, where emerging leaders and thinkers will convene to chart the future course of government. ***************************************************************************************************************************************** In another post, I captured the proceedings of an International Symposium which is discussing “Generation Y and Public Management:Read… Read more »
Blog Recap: Yesterday’s Hearing On Inspiring Students To Federal Service
Yesterday I had the chance to sit in on a hearing by the Senate Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia. It was titled “Inspiring Students to Federal Service.” I took some notes and thought I’d share them in the form of brief summaries of each of theRead… Read more »