On Friday at Sydney Hall it was all about ideas worth spreading. TED, the usually very exclusive (and expensive) premium event was coming to DC for not only affordable prices but also for an audience that is willing to make a difference. Now, you might wonder how does that differ from any of the otherRead… Read more »
Search Results for: research
Improving Customer Service
Voters have signaled that they aren’t happy with the role of government. Surveys also say they are upset with government employees and don’t trust government. Yet research shows that citizens base their perceptions on their personal experiences. So would improving customer service help? In the 1990s, the Clinton-Gore Reinventing Government effort thought the answer wasRead… Read more »
GovInsights: Do You Have a “Duty to Die”?
This interview marks the third of a brand new series on GovLoop called “GovInsights” where we are interviewing and highlighting the thoughts and perspectives of professors at colleges and universities who are teaching, researching and writing about government issues. This time, we talked to Dr. James Keagle, Director of the Transforming National Security at theRead… Read more »
You Should(‘ve) Voted Because of This
If you voted in the last election, you probably found yourself making an economic decision in the ballot box. Perhaps you believed a candidate for county commission was more likely to support your business; or maybe you felt that a candidate for Congress was more likely to lower your taxes or raise your benefits. MaybeRead… Read more »
Videos to leverage your use of LinkedIn
If you’re not on LinkedIn you should be. If you are on LinkedIn, are you using it to its fullest potential? Glen Cathey, aka Boolean Black Belt, knows quite a bit about how to take full advantage of the power of LinkedIn. Glen has created several short videos that we think you’ll find to beRead… Read more »
Changecasting: A Better Way to Communicate Change?
In the last twenty years, I’ve probably read hundreds of books and articles on organizational change. My dissertation was a case study of a major organizational change. In all that time and all that I read, I found very little that dealt with how to best communicate a vision for change. The advice was mostlyRead… Read more »
Social Business Gains with IBM Lotus Connection 3.0
My friends at IBM were kind enough to give me a heads up that Version 3.0 of IBM Lotus Connections was being released today. I have been very impressed with their efforts in this space and this release continues to raise the bar on the competition. IBM’s Research Team provides a strategic advantage that IBMRead… Read more »
Member of the Week: Doris Tirone
Doris Tirone USDA Rural Development www.rurdev.usda.gov/mi 1. What was your path to public service/current job? I took a somewhat unconventional path in my professional journey. a. I enlisted in Navy at toward the end of the Vietnam Era and gained my first 6 years of professional experience learning what it meant to be a MilitaryRead… Read more »
GovInsights: What We Need Right Now — Spending Cuts, Higher Taxes and Closer Friends
This interview marks the second of a brand new series on GovLoop called “GovInsights” where we are interviewing and highlighting the thoughts and perspectives of professors at colleges and universities who are teaching, researching and writing about government issues. This time, we talked to Dr. Eric Langenbacher, an Assistant Professor at the Department of GovernmentRead… Read more »
Focusing on WHY to Drive Adoption: iPad is Current, Learning and Productive. What is Government?
These past two weeks have been a whirlwind of travel and conferences. I’ve enjoyed several typical byproducts of those types of events (networking, learning, etc…) but also a few things that are much rarer: inspiration and re-energized passion. This is largely thanks to my most recent stop: NASA’s Education Innovation Summit, held in Orlando, FLRead… Read more »