Search Results for: silo

How to Lead Your Team Out of a Blamestorm

Your team is talking about a tough slog of a project that hasn’t been going well. Milestones have slipped. Deliverables haven’t been delivered. Rather than determining how you can move forward together, your team is fixated on finding someone to blame for what went wrong. Tempers flare as everyone points their finger at everyone else…. Read more »

Technical Deep Dive: What it’s like to build at #100MillionCitizens Scale

Originally posted by Torleiv Flatebo, Director of Platform Engineering and Site Reliability on the GovDelivery Blog While GovDelivery is now over 15 years old, we have always been a Software-as-a-Service company priding ourselves in pushing the envelope in terms of cutting edge government software. That said, over the course of the last decade, technology has changedRead… Read more »

6 Characteristics of Innovative Leaders

Innovation. It’s the key to success that many leaders are looking for. With the pressure to increase quality while decreasing costs, there’s a revolving door of need for new strategies to tackle the complex challenges that the public sector faces. In this environment, innovative solutions can help deal with such challenges and provide meaningful change… Read more »

The Need for Hyper-Converged Infrastructures

In a recent GovLoop industry perspective, Pivot3 Federal Sales Engineer Matt Demas explained the basics of what hyper-convergence is and how it works. Put simply, “hyper-convergence is taking all the complexity of a data center and simplifying it into a box, where each functionality works as a building block,” Demas said. In traditional IT architectures,Read… Read more »

Defending Against the Advanced Malware Threat

This interview is an excerpt from our recent guide, The Future of Cybersecurity, which examines 15 trends transforming the way government safeguards information and technology. Most data breaches are caused by highly sophisticated malware, which can evade point-in-time detection technologies. Today, more than ever, it is essential for the government to protect its networks withRead… Read more »

Cut Red Tape With Strong DevOps

A common frustration among government agencies is the long and complex process in which new data and software is developed. Development and operations, or DevOps, is a phrase used to describe the agile relationship between Development and IT Operations efforts. The goal of DevOps is to change and improve the relationship by advocating better communicationRead… Read more »

Making the Leap from Good to Great Customer Service

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Customer service in government is not exactly stellar right now. Today, citizens expect seamless experiences similar to what they demand of the private sectorRead… Read more »