Writers gift their characters traits to get them through any plot twist. How these characters understand these traits to evolve can teach us a lot.
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Creating Communities Where No Person Is Left Offline
The cost is too high for governments to neglect those who are increasingly disadvantaged in our digital economy. Here’s what they can do to break the cycle.
Leveraging Events for Modern Tech Adoption
Public sector CIOs and other leaders can advance service model maturity by focusing on events that trigger business and resident engagement.
The Secret to Bolstering Federal Workforce Diversity
Who are we? Who do we want to be? These are fundamental questions for any D&I initiative, and data can help answer both questions.
Pump Up Messy Work Projects With Writing Insights
Overcome the hard work, monotony and stress in the middle of any initiative by thinking like a writer actively plotting a successful story.
Case Study: Community Trust Required for AI Initiative in Los Angeles
The city of Los Angeles needed more than partnerships with institutions to roll out its $1.3 million-dollar artificial intelligence initiative. It needed community buy-in.
The Nation’s Cybersecurity Is at an Inflection Point
In the aftermath of major cyberattacks that threatened critical infrastructure and national security, President Biden signed an executive order Wednesday that aims to strengthen cyber defenses through increased information sharing with private industry.
How State, Local Agencies Can Deal with Surge in Cyberthreats
Among other strategies, cyber experts say agencies need to double-down on cyber training, since end-users continue to be the weakest link in cyber defenses.
Give and Receive Feedback Like a Writer to Win
Constructive feedback at key points in any work project is critical to success. For the best results, be open to expert voices and mimic the methods used in the storytelling world.
Are We There Yet? No, Transformation Experts Agree
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.