Many of these actions call for the use of data and a lens of racial equity to improve work conditions for feds and access to government services.
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Practical Advice for Assisting With Executive Performance Management
Having assisted several executives over the years with their performance plans, I will share some advice that may help anyone serving in a proxy role.
Innovating During COVID-19’s Second Wave
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
Establishing Safe Zones With Zero Trust
Zero trust protects agencies by making access control decisions on a fine-grained and informed basis.
How to Acquire and Develop InfoSec Talent in Government
Government is in competition for information security professionals. How do we attract and hire qualified infosec staff, as well as develop key skills?
Reimagining IT Teams to Support Government Service Delivery
IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.
How to Unlock the Hidden Value of Your Cyber Defenses
Next time you catch yourself wanting another security tool, stop and ask: “How can I make my existing tools better?”
Customer Engagement and Trust in Government: Divergent Paths?
Governments that embrace the customer experience can unleash engagement opportunities that will build trust in our public institutions.
Chart Your Own Course
Organizations promote professional development as a bedrock for success, but you still have to chart your own course to get where you want.
How Philadelphia Utilizes Place-Based Budgeting for Social Justice
The public wanted to see where investments were being made in different locations around the city and identify neighborhoods that needed greater support.