This recap of a recent New Supervisors Community of Practice session covers top tips for having an inclusive team.
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Bringing New Insights to DEIA Initiatives
Learn the challenges of incorporating DEIA into workforce processes and policies and potential solutions.
Scalable & Privacy-First Generative AI
This blog showcases three government use cases that help demonstrate the power of GenAI.
Jan. 24 – Strategies for Increasing Customer Engagement
Most interactions between constituents and government agencies are no longer face-to-face. Generally, services are accessed through websites, portals, digital forms and even chatbots. As the ways in which government interacts with customers and provides critical services changes, are you able to keep up? Do you have strategies in place to support customer engagement? Join usRead… Read more »
How Agencies Can Overcome the Chaos of Connectivity
As agencies evolve, they’ve been making great strides in onboarding new technology systems, applications and platforms. But often these systems aren’t properly integrated, which can mean that instead of being able to move quickly and reap the benefits of your systems and data, you’re left grappling with an extremely complex IT environment and siloed data.Read… Read more »
5 Ways to Emerge Stronger from Your Next Crisis
It is possible to emerge from a crisis stronger and more resilient, with clearer priorities and cross-functional communication, and with a clearer eye for metrics that matter.
Data Integration Helps Agencies Deliver
Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
What to Know About Cybersecurity
Cybercrime is a significant threat to you and your organization, but following core principles related to cyber risk, legal requirements, expertise, framework, measurement, and collaboration will help keep you secure.
7 Ways to Bridge the Divide and Increase Constituent Engagement: Tips & Takeaways
In the wake of the pandemic, many government agencies are pursuing efforts to connect more effectively with constituents. Agencies are redesigning platforms, ecosystems and infrastructures as they seek to increase access to critical services. To elevate constituent engagement, agencies need to address challenges around siloed and paper-based processes. They need to work within constrained budgets,Read… Read more »
Bringing Data and AI to Life
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.