While I host this Training and Development blog and use the occasional guest blogger, it is my hope that you will appreciate the other point of views. The article below by Jason Novosel, Novo Horizons Management Training, a company from Down Under spells out the phenomenon quite plainly. And, today, I share it with you.Read… Read more »
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Of Civic Reflection & The Company Called USA, Inc.
Bravo to all of America’s political leaders. Well done. The debt ceiling was raised. Some cuts were made and an unprecedented default was avoided. Problem solved…right? Wrong! How American it is to wait until we are at the edge of disaster in order to force the hard choices. How American it is to rapidly debateRead… Read more »
Using Dashboards in Government
The use of dashboards in the federal government took off when President Obama released his Open Government initiative in early 2009. Here’s a snapshot of where they are today, and some lessons learned from the pioneers. Vivek Kundra is leaving the federal government after having served as its first chief information officer. Probably one ofRead… Read more »
Children are the best teachers…
One of the many joys of having young children is that they can teach you so much – how to enjoy simple moments, how to express yourself through dance and how to skip along to just about anything. One of the most interesting areas my children teach me most in is about how human behaviourRead… Read more »
Petitioning the elephant
A new e-petitions site for government was launched yesterday. It is clean, simple and elegant, with clear government branding consistent with other cross-government sites. So far so good. But managing a cross government service is a tricky business, for reasons I have explored before. Government is a veneer that sits above departments, and like anyRead… Read more »
Networking Strategies for Chocolate Lovers
Networking should be fun, like eating chocolate. Here are a few hints. Jay 1) Job Shadowing — Imagine you’re interested in taking a job in another office at your agency. But you’d like to test the waters before you make the big leap. Shadowing the leaders in that office is a great way to learnRead… Read more »
Hacked Off?
Kent County Council is always looking to create innovative and cost-effective methods of delivering services. One way in which this can be done is through hosting local hack-days for creative students and graduates to come together, to contribute and share ideas and to try out new concepts and prototypes. Who would we invite students toRead… Read more »
How using a marketing approach can help open data
One of the biggest barriers to the growth of the open data movement in my opinion is that nearly every open data related meeting/event is still comprised primarily of data geeks and app developers. The language that is used by this community (e.g. machine readable data, open access, genomes, geo-spatial, etc…) confuses the typical non-geekRead… Read more »
Training The Government Where the Buck Stops
As a customer service manager, I am called upon to train others on the subject. In my search for continuous learning, I happen to run across an article by Pivot Point Solutions, based on President Obama’s Executive Order to improve customer service. What a lot of people don’t know is that, although the Executive OrderRead… Read more »
Emotion Reading Technology Matures
Image via CrunchBase “The system can tell that a man comes by a preschool every day at recess,” an executive at a video monitoring software firm once explained to me. “It can even tell that he’s smiling. But it can’t tell whether the smile is creepy or not,” meaning that current Video Content Analysis technology,Read… Read more »