When the “Wrong” Words Can Help People Find the Right Services
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
Cloud solutions can help agencies meet fluctuating constituent demands — and be more responsive and efficient.
Join us at the upcoming NextGen Government Training Virtual Summit on May 10, 2023. Registration is free and open to everyone.
Being a leader is tough, and sometimes it’s difficult to move people in the direction you want to go. But remember: People are complex and flawed and need to feel loved and respected. And there probably are days when you’re difficult, too.
Many diversity, equity, inclusion and accessibility concerns are interconnected. So, how can agencies create workplaces that welcome everyone into public service?
This video offers workplace wellness advice from government workforce expert Mika Cross.
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
Diversity, equity and inclusion efforts often overlook anti-fat bias, which can be prevalent even in the most well-meaning workplaces. Here’s how to identify larger employees’ barriers to inclusion and belonging…and do something about them.
The CCAR method can help you communicate with your boss and influence decision-making. Here’s are tips for using this strategy.
Sometimes silence can have more impact than speaking. Here’s advice on using strategic silence.
This checklist shares the advantages of cloud types to pick the right one for your agency.
Evaluating vendor’s responses to RFPs is an essential — and sometimes frustrating — part of the acquisition process. Here’s some advice on how to make those decisions.
Whenever a new technology is involved, there’s a learning curve — and there’s always new technology, Robert Imhof, Consulting Systems Architect at Fortinet Federal. “It’s going to be worth investing the time and effort to learn this technology,” says . “Security professionals that can master utilizing AI in addition to their other technical skills are… Read more »
The release of AI foundation models allows organizations to take advantage of broader community investments in AI. But there’s a catch: Agencies need to tweak and train these models to meet their specific objectives, maintain privacy and ensure regulatory compliance.
Tips and takeaways from the experts on how to make the most of community surveys.
A patchwork of legacy identity management systems can lead to security gaps and provide an uneven user experience. Here’s how a modern system can overcome those limitations and provide greater flexibility and more granular controls.
If you consider yourself to be an introvert, you may have at one point come across the misconception that introverts make poor leaders. The truth is, there is a lot of value in tapping into your authentic self and using that as your leadership strength. During the most recent New Supervisors in Government Community ofRead… Read more »