Digital accessibility is complex. Having a clear sense of the responsibilities of each of the multiple roles involved can keep important aspects from falling through the cracks.
Navigating Accessibility Responsibilities: A Role-Based Approach
Search Results for: plain language
Making AI Work for Government
Artificial intelligence and machine learning are creating an opportunity for government to make services much more available and improve user experience. But they need to be adopted mindfully.
Using AI to Reinforce Our Highest Values and Rebuild Trust in Government
The proliferation of artificial intelligence (AI) offers new opportunities and increased efficiencies. But as AI takes an ever-more important role in our daily lives, we must ensure that it’s used ethically and without bias.
Commerce Bureau Gives Employees a Helping Hand
Limited IT budgets can force agencies to put up with outdated technology. The cloud offers an easier way to update.
Five Ways to Make Your Forms Accessible to Everyone
It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.
Strategic Planning or Strategery: 10 Lessons Learned from Governmental Public Health Strategic Planning
A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.
Seniors, Accessibility and CMS
Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
Subtractive Insight: What Is It and How Can It Help You?
Problem-solving often looks at what we could do more. Instead, what if we focused on what we could do less with subtractive insight?
A Path to Cyber Protection
When it comes to cybersecurity, “The question is not will you be attacked, but what will be the consequence.” Here’s how to prepare.
The Balancing Act of Effective Science Policy Communication
The Government Accountability Office (GAO) takes masses of information about scientific breakthroughs and translates it into audience-specific language that make sense to policymakers and the general public. That’s a challenging and critically important skill. Here’s how the GAO does it.