A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.
Strategic Planning or Strategery: 10 Lessons Learned from Governmental Public Health Strategic Planning
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Seniors, Accessibility and CMS
Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
Subtractive Insight: What Is It and How Can It Help You?
Problem-solving often looks at what we could do more. Instead, what if we focused on what we could do less with subtractive insight?
A Path to Cyber Protection
When it comes to cybersecurity, “The question is not will you be attacked, but what will be the consequence.” Here’s how to prepare.
The Balancing Act of Effective Science Policy Communication
The Government Accountability Office (GAO) takes masses of information about scientific breakthroughs and translates it into audience-specific language that make sense to policymakers and the general public. That’s a challenging and critically important skill. Here’s how the GAO does it.
Supporting Authors to Produce More Accessible Content for VA.gov
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
Subtractive Insight: What Is It and How Can It Help You?
Problem-solving often looks at what we could do more. Instead, what if we focused on what we could do less with subtractive insight?
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
Email Etiquette: 5 Tips for Improved Communications
Much of our work has shifted into virtual spaces, and many may rely on email even more than previously. Try these tips to improve your email communications.
How to Develop Soft Skills in the Public Sector?
Employers in both public and private sectors increasingly are looking for potential employees who a wide range of soft skills.