Agency leaders know they need to modernize, but many are running into roadblocks when it comes to implementation time, staffing shortages, and even an internal cultural resistance to change.
These types of obstacles have led to 88% of federal IT professionals stating their agencies have fallen behind in their modernization plans. So how can agencies get back on track with their modernization journey?
A valued private sector partner can ask the right questions, as well as bring valuable knowledge and experience, to ensure that public agencies can improve both their operations and service delivery.
Here’s one success story that has come from public-private partnerships to inspire your agency:
A state government department, who was responsible for its organization’s communications and technology, discovered they were running out of power and space on a core system.
This led to response times to constituents becoming unacceptably slow and frustrating. As the problem grew, citizens understandably lost trust in the agency’s ability to deliver necessary services.
The department entered a public-private partnership with a technology company to launch a new data center and modernize their existing technology. Now that their new infrastructure is up and running, the agency reports an increase in the speed of service delivery, and overwhelmingly positive feedback from its community.
To discover how your agency can modernize with the help of a public-private partnership, download this report.