Resilience Case Studies From State and Local Government

Perfect solutions don’t exist. And if there was ever a time that made this plain, it was 2020.

In the midst of a pandemic, state and local governments navigated a behemoth of major issues, such as budget shortfalls, ransomware, racial injustice and more. To overcome these challenges, state and local governments had to do what they could with what they had, MacGyvering solutions, one might say, to stay resilient.

The solutions they landed on weren’t a tidy bundle of correct answers, but practical courses of action that mitigated complex, often deep-rooted, issues.

We put together this GovLoop resource to help you learn more about the resilience lessons state and local agencies learned. Topics include:

• Budget shortfalls
• Remote K-12 education
• Digital communication
• Remote work culture
• Ransomware
• Racial inequity

For each section, we provide a brief summary of the issue’s context, the course of action one government organization took, and a takeaway. Below is a sample slide around budget shortfalls from the resource, which you can download in full here.