Case Studies in GenAI Successes and Pain Points

About half of public-sector employees say they engage with AI applications almost every day, with generative AI (GenAI) being the most-used one, according to “EY Pulse Survey: insights into the integration of AI in government,” published in August. That pushes the almost 2-year-old technology squarely out of nascency, although it still holds plenty of potential for growth.

During a recent GovLoop online event, “Beyond IT: Using GenAI the Right Way at Your Agency,” thought leaders from government and industry shared use cases for GenAI, where challenges persist and best practices for using the technology


Download takeaways from their conversation:

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