Digital services are essential to improving state and local government-constituent service delivery as well as making the jobs of internal personnel easier. But according to a GovLoop survey of state and local public sector employees, there are a number of hurdles to improving service.
Read through our infographic to see the importance of digital services, challenges to service delivery and the benefits it can afford agency employees and constituents alike. Software-based comprehensive engagement platforms can also help governments transform and connect with citizens and businesses in new ways.
