Step by step, federal agencies are progressing from digitization and automation to transformation.
Transformation means addressing all aspects of service delivery, and increasingly, transformation is built on an intelligent platform, bringing together a wide range of capabilities enhanced with AI and governed by a common architecture and data model.
This report highlights transformation strategies discussed by government and industry leaders at a recent event. You’ll explore six key actions for government leaders:
- Lay a Solid Foundation for Digital Transformation
- Foster a Culture of Innovation
- Think in Terms of the Total Experience
- Put Strong Governance in Place for AI
- Understand the Potential and Pitfalls of GenAI
- Build Better Cyber Resilience Through Automation
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