In the coming years, government agencies are looking to artificial intelligence (AI) and generative AI solutions to transform all aspects of their operations and services. The challenge is that they need to develop the workforce to support that vision.
The October 2023 Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence emphasized the importance of training employees in the benefits, risks and limitations of AI for their job functions. But workforce development involves more than just offering AI courses. It requires understanding the current skills gap and building a strategy for addressing it.
“There’s all kinds of executive orders out there telling us we need to benchmark our skills,” said Tony Holmes, Practice Lead for Public Sector Solutions at Pluralsight. “We need to know where we’re at, and then make a plan based on the data.”
In this video interview, Holmes discusses how agencies can prepare their workforce for AI and other emerging technologies. Topics include:
- Using benchmarks to shape your agency’s training programs
- Getting leadership buy-in for workforce development programs
- Helping the workforce see learning as a part of their jobs
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