Earlier this month, GSA launched a third line of business to house its digital startup, 18F, and emerging tech initiatives. We sat down with the new commissioner of GSA’s Technology Transformation Service to get more details on the new entity and what it means for potential government customers.
This post is an excerpt from our recent “Guide to DevOps in Government“. The full guide is available for download at this link. Once you understand the value of DevOps, how do you get started? Especially if your teams work in strict silos, without tools to foster collaboration, you might be overwhelmed at the prospect ofRead… Read more »
Learn about how to make government more customer-centered!
Why the current federal budget process limits IT innovation.
In part one of our millennial blog post with Deloitte we debunked millennial myths in government. In part two, we look at how to actually bring those millennials into government. With every new generation government must find new ways to attract and recruit the next group of employees. This time around, government needs to hireRead… Read more »
Customer experience, or CX, has not always been associated with government, but this year government has taken some big steps towards improving its customer experience image. One of the reasons for the increase in government’s customer service mentality is the mandated cross-agency priority goals. 15 cross-agency priority goals were announced earlier this year with theRead… Read more »
In the Next Generation of Government Training Summit session, “Analyzing Data to Make Better Decisions,” Kirsten Dalboe, MGMT Cube Program Manager at DHS, and Gray Brooks, Senior API Strategist at GSA, shared their successes with using data to improve performance and efficiency. Kirsten was the “data scientist” behind the DHS Management Cube, which integrates financial,Read… Read more »
If you’re a diehard Vince Lombardi fan, then you know about the power sweep. This bread-and-butter play is legendary, but not for the reasons one may think. It isn’t flashy or complicated. It’s a simple play that Lombardi’s Green Bay Packers executed routinely and ruthlessly. “It didn’t have to be flashy” because it was aRead… Read more »
What does the U.S. government need with 5,300 domains? Because that’s how many there are on 18F’s complete list of .gov domains. There are plenty of oddball URLs that will have you scratching your head and wondering: What were they thinking? Some domains have no website in place. We’re left to guess—or Google—if these parked domains were registered for campaignsRead… Read more »
Last August, when the U.S. Digital Services was announced, I wrote a blog post with 7 Ideas for the USDS. Yesterday, the White House announced in their 2016 budget a $100M program to expand digital services teams into 25 agencies. This is quite an impressive proposal and it also follows my first general tip forRead… Read more »